Maintenance

Department: Maintenance Director

Reports To: General Manager

Position Summary: Oversee all aspects of facility maintenance, ensuring efficient and safe operations of Ohiya Casino & Resorts physical infrastructure, including managing departmental staff, developing maintenance plans, and ensuring compliance with regulations.

Duties and Responsibilities Include, but are not limited to the following:

• Must be knowledgeable of all casino systems such as generators, fire pond, septic, fire alarm, HVAC, smoke ventilation, heating & cooling, facility electric and plumbing, sprinkler, swimming pool, and other systems the casino has.
• Must be able to maintain and operate facility equipment such as forklift, snowplow, snow blowers, and mowers.
• Be familiar with drywall repair, replacement, painting, plumbing, and carpet repair.
• Will maintain a complete log of tasks and work to be completed.
• Will be on call for facility problems while not on duty.
• Will determine any repairs or upgrades needed in the casino or hotel and complete them promptly and efficiently.
• Must be able to work on heights on ladders, one-man lifts, and scissor lifts.
• Responsible for protecting Casino Assets and Maintenance Inventory.
• Develop and implement Maintenance policies and procedures.
• Will obey all regulations in the employee handbook, MIC’s, and SOP’s set forth by the casino and NIGC.
• Supervise and lead maintenance staff, including porters/floor attendants, and contractors, ensuring they are well-trained and equipped.
• Evaluate staff performance, provide training, and development opportunities.
• Oversee repairs, renovations, and upgrades to the facility.
• Inspect facilities regularly to identify potential problems and ensure compliance with safety regulations.
• Manage and coordinate with vendors and contractors for specialized services.
• Ensure the cleanliness and functionality of the facility is maintained.
• Create and monitor the facility’s maintenance budget. Analyze costs and identify opportunities for cost savings.
• Implement and maintain safety protocols and procedures.
• Address and mitigate potential risks.
• Must be able to maintain the casino swimming pool, hot tub, weight room, and arcade.

Qualifications:

• Bachelor’s degree and/or Associate’s degree in a related field preferred. High school graduate or equivalent, with experience maybe a substitute.
• Prior Maintenance experience in a related field.
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of building systems, maintenance practices, and relevant safety regulations.
• Knowledge of maintenance equipment, tools, maintenance systems and policies.
• Excellent oral and written communication skills. Computer skills with Microsoft Word, Outlook, and Excel.

Requirements:

• Must be 21 years or older
• Valid Driver’s License and have transportation
• Must be able to pass a drug screening and adhere to the drug/alcohol free workplace policy.
• Able to lift 50 lbs. or more.
• Must be in good health, take and pass a health physical.
• Pass Personal Background Check
• Obtain and Maintain a Key Gaming License from the Ohiya Casino & Resort Santee Sioux Nation Gaming Commission.
• Adhere to all Santee Sioux Nation Ohiya Casino & Resort Rules and Regulations and Minimum Internal Controls.
• Understand Santee Dakota Historical, contemporary history, and culture that relates to Ohiya Casino & Resort mission, purpose, and employment.
• Work in a Smoke-Filled Environment.
• Ability to multitask in a demanding environment and ability to pay attention to detail.
• Work assigned promotions that will include nights, weekends, and holidays. In the event the casino falls short of staff, required to work a mandatory 6-day work week.
• Must have good interpersonal relation skills, maintain a positive and professional demeanor during all interactions with guests, customers, and coworkers.
• Maintain strict confidentiality on Ohiya Casino & Resort business and guests.
• Includes all duties of Maintenance Assistant when unavailable.
• Other duties as assigned.

Work Environment:

• Work will be performed in a loud, smoke filled, fast paced environment.